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Owned and operated by Maison Recovery Ritual, we welcome every question about your recovery journey.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your cold plunge, sauna, or red light therapy panel ships, you will receive an email with a tracking number. You can use that number to follow your delivery status at any time.
What is your return policy?
We offer 30-Day Returns on eligible items. If your product does not meet your expectations, please refer to our Return Policy page for complete details on how to initiate a return.
Can I exchange my product for a different model?
Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the model you would like instead, and we will guide you through the process.
What is the difference between a traditional sauna and an infrared sauna?
Traditional saunas heat the air around you using a stove or heater, creating a high-temperature environment. Infrared saunas use infrared panels to warm your body more directly at lower ambient temperatures, offering a different experience that many find comfortable for longer sessions.
How do I choose the right cold plunge for my space?
Consider the available footprint in your home or wellness area, your preferred tub capacity, and any plumbing requirements. Our team can help you compare dimensions and features to find a cold plunge that fits your space and recovery ritual.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team aims to reply to every inquiry within one business day so you are never left waiting.
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Premium Recovery Products
Every cold plunge, sauna, and red light therapy panel is selected for quality materials and refined design.
30-Day Returns
Shop with confidence knowing eligible purchases are backed by our 30-Day Returns policy.
